Terms of service

Last Updated: July 18, 2026

Welcome to Ro'ya. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website or placing an order, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Eligibility

By placing an order, you confirm that the information you provide is accurate and complete.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, Ro'ya reserves the right to correct any errors, update product information, change prices, or discontinue products at any time without prior notice.

Product colors may vary slightly depending on your device or screen settings.

4. Orders

Ro'ya reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to cases involving:

- Incorrect pricing or product information.
- Suspected fraud or unauthorized transactions.
- Incomplete or inaccurate customer information.
- Product unavailability.

5. Prescription Lenses

Customers are solely responsible for providing accurate prescription details.

Ro'ya is not responsible for problems resulting from incorrect, outdated, or incomplete prescription information provided by the customer.

Prescription lenses are custom-made and are subject to our Return & Refund Policy.

6. Intellectual Property

All content available on this website, including but not limited to:

- The Ro'ya name and logo.
- Product photos and videos.
- Website design and layout.
- Graphics, icons, text, and descriptions.
- Branding materials and marketing content.

is the exclusive property of Ro'ya and is protected by applicable intellectual property and copyright laws.

No part of this website may be copied, reproduced, modified, distributed, published, sold, or used for commercial purposes without prior written permission from Ro'ya.

Unauthorized use of any content may result in legal action.

7. Limitation of Liability

Ro'ya shall not be liable for delays or failures caused by events beyond our reasonable control, including courier delays, natural disasters, government actions, or technical failures.

Our maximum liability shall never exceed the amount paid for the purchased product.

8. Governing Law

These Terms of Service shall be governed by the laws of the Arab Republic of Egypt.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Egypt, except where mandatory consumer protection laws provide otherwise.

9. Changes to These Terms

Ro'ya reserves the right to modify these Terms of Service at any time. Updated versions will be posted on this page with the revised effective date.

10. Contact Us

For any questions regarding these Terms of Service, please contact us:

Phone: +20 115 696 2971

Email: oa1722002@gmail.com